Service Now

At Leading Edge Sol, we specialize in providing end-to-end ServiceNow services to simplify essential workflows and streamline business operations. Our services range from consulting, implementation, integration, service orchestration, stakeholder communication, training, and support.

IT Service Management (ITSM)
  • We provide incident, change and problem management, knowledge, and service catalogue management, service portal and other IT service management solutions to optimize your IT services.
IT Operations Management (ITOM)
  • Our ITOM solutions help you manage change, configuration management database (CMDB), discovery, and service mapping to improve service availability and reduce operational costs.
IT Business Management (ITBM)
  • We offer project/portfolio management, performance analytics, cost management, financial management, time sheet management, and contract management solutions to help you optimize your IT investments.
Human Resource Management System (HRMS)
  • Our HRMS solutions help manage end-to-end life cycle management, from hire to retire and entry to exit, to streamline your HR processes.
Customer Service Management (CSM)
  • We provide full life cycle customer service management solutions to enhance your customer service experience and improve customer satisfaction.
Governance, Risk and Compliance (GRC)
  • Our GRC solutions provide comprehensive security and resilience with real-time visibility to ensure compliance with regulatory requirements.

Partner with us to leverage our strong ServiceNow experience and achieve optimal efficiency and productivity across your organization.